Client Service Analyst

Job Summary

Supporting the client-facing team in coding and policy operations, the full-time Client Service Analyst will assist with policy maintenance presentations, manage ad hoc requests, and perform data analytics while working remotely.

Key responsibilities

• Assists the Client Policy Manager with various aspects of policy processes, generating presentations and reports for analysis
• Documents and finalizes decisions for client and internal ad hoc change requests, managing project requests and communications
• Performs data analytics, running reports and summarizing findings to provide accurate information to the client team

Required qualifications

• B.S. or B.A. in business or healthcare-related field, or equivalent experience preferred
• Advanced knowledge of Excel, including pivot tables and complex formulas
• Experience in the US healthcare industry and claims analysis
• Less than 1 year of related experience
• Ability to work independently and in a team environment, managing multiple tasks and meeting deadlines