Client Service Associate

Job Summary

A company is looking for a Client Service Associate (level 1) to oversee client accounts and assist in project management.

Key Responsibilities

• Assist the Sr./Strategic/Principal Client Service Manager in supporting client accounts and project management
• Proactively communicate account status and ensure all tasks are documented according to internal guidelines
• Interface with clients and internal team members to address questions and ensure quality standards are met

Required Qualifications

• Minimum 1-3 years of experience in the employee benefits/benefit administration industry
• Bachelor's degree or related field experience
• Proven experience in supporting client relationships and delivering exceptional service
• Experience coordinating cross-functional teams to drive results
• Highly accountable and proactive in taking initiative and following through on tasks