Client Service Associate

Job Summary

Supporting customer service and operations for clients, the full-time Client Service Associate will manage client relationships, collaborate with external vendors, and apply best practices to client organizations, with a preference for remote work in the Pacific Time zone.

Key responsibilities

• Manage initiative planning and ongoing client relationship management
• Respond to inquiries and collaborate with team members to meet project deadlines
• Acquire and apply knowledge of best practices and methodologies to client organizations

Required qualifications

• High School diploma or equivalent; Bachelor's degree preferred
• 2+ years of relevant work experience
• Proficiency in MS Office products, including PowerPoint, Excel, and Word
• Strong analytical skills with the ability to organize data
• Research and project management capabilities