Client Service Associate

Job Summary

Supporting client accounts in a full-time remote capacity, the Client Service Associate will manage project implementation and ongoing administration while collaborating with senior management to ensure efficient service delivery and client satisfaction.

Key responsibilities

• Assist the Sr./Strategic/Principal Client Service Manager in managing client accounts and facilitating project processes
• Communicate proactively with internal and external stakeholders regarding account status, issues, and deliverables
• Review client materials for accuracy and quality, ensuring compliance with internal guidelines

Required qualifications

• Minimum 1-3 years of experience in the healthcare industry
• Bachelor's degree or equivalent related field experience
• Proven experience in supporting client relationships and delivering exceptional service
• Demonstrated ability to understand client business needs and develop strategic service plans
• Experience coordinating cross-functional teams to achieve results