Client Service Delivery Manager
Job Summary
Overseeing day-to-day client service delivery for health system relationships, the full-time Client Service Delivery Manager will ensure operational performance and strong client partnerships while managing cross-functional teams and delivering data-driven insights remotely.
Key responsibilities
- Develop and deliver executive-ready presentations with performance insights and strategic recommendations for clients
- Translate operational learnings into best practices to optimize performance and support transformation initiatives
- Identify and prioritize initiatives that improve operational performance and strengthen client outcomes
Required qualifications
- Bachelor's degree or equivalent experience in lieu of a degree
- Minimum of 5 years of experience in a relevant field, including at least 3 years in a management role
- Extensive experience in Revenue Cycle Management or Epic consulting
- Proven track record of leading analytics and communicating performance trends and actionable opportunities
- Strong ability to build cross-functional partnerships and align stakeholders to advance shared goals
Complete Job Description
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