Client Service Director

Job Summary

A company is looking for a Client Service Director to lead Amazon marketplace strategies for Enterprise-level accounts while managing a team of Account Managers.

Key Responsibilities

• Serve as the senior point of contact for Enterprise-level accounts, building trusted relationships with stakeholders
• Develop and implement comprehensive Amazon strategies, including retail operations and advertising
• Manage and mentor the Account Management team, ensuring quality oversight and strategic alignment

Required Qualifications

• 10+ years of experience managing Amazon scopes for client portfolios
• 7+ years of experience in eCommerce media planning
• 5+ years of direct experience in Full-Service Amazon and Amazon Advertising
• Bachelor's degree in marketing, communications, business, or a related field preferred
• Experience in managing financial reporting and P&L/account level resourcing