Client Service Manager - Casualty Claims

Job Summary

Managing multiple client service programs, the full-time Client Service Manager - Casualty Claims will maintain key relationships, oversee program procedures, and ensure customer satisfaction in a remote environment.

Key responsibilities

• Perform client renewal and Client Service Instruction preparation for assigned clients
• Coordinate client invoicing, audits, and accounts receivable follow-up
• Act as the primary client contact, focusing on maintaining and improving overall customer satisfaction

Required qualifications

• High School Diploma or GED required; Bachelor's degree preferred
• 5+ years of claims management experience or equivalent combination of education and experience required
• Supervisory experience is required