Client Service Representative

Job Summary

A company is looking for a Client Service Representative.

Key Responsibilities

• Act as the liaison between clients/brokers and internal departments
• Deliver client complaints to relevant departments and provide follow-up on claim issues
• Facilitate the renewal of existing cases and improve internal processes

Required Qualifications, Training, and Education

• High School Diploma or GED required; college degree preferred
• 1 to 3 years of Medical Claims experience required
• Intermediate level experience with Microsoft Office applications required
• Experience with web-based applications required
• Claim processing experience is a plus