Client Service Representative

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Apr 25, 2025

Job Summary

A company is looking for a Client Service Representative - Newborn Screening & Genomics (US-REMOTE).

Key Responsibilities
  • Provide Level 1 telephone support to external clients
  • Develop understanding of Newborn Screening programs and Genomics services to assist in resolving client issues
  • Respond to general requests regarding specimen requirements and maintain client satisfaction
Required Qualifications
  • Bachelor's degree and 0-2+ years of experience in a customer-focused support role, or
  • Associate degree and 2-4+ years of experience in a customer-focused support role, or
  • High School Diploma or GED and 4+ years of experience in a customer-focused support role

COMPLETE JOB DESCRIPTION

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