Client Service Representative

Job Summary

A company is looking for a Client Service Representative.

Key Responsibilities

• Address and resolve basic and routine support requests
• Adhere to processes and best practices, and escalate support requests as required
• Enter quality information into tracking systems and contribute to knowledge bases and documentation

Required Qualifications

• Associate degree or equivalent relevant work experience
• At least 1 year of experience in a customer service environment is preferred
• Bilingual in Spanish and English is preferred
• Healthcare solution support experience is preferred