Client Service Representative

Job Summary

A company is looking for a Client Service Representative responsible for providing nationwide title, closing, settlement, and appraisal solutions for mortgage lenders.

Key Responsibilities

• Supports real estate transactions by assisting customers with inquiries and providing high-level customer service
• Implements strategies focused on building and maintaining client relationships
• Develops departmental policies and procedures aimed at delivering quality customer service

Required Qualifications

• High school diploma required; Bachelor's degree preferred
• Typically requires 2+ years of related work experience
• Understanding of federal and state appraisal laws and USPAP guidelines
• Ability to manage workload independently
• Experience in client management and support