Client Service Representative

Job Summary

A company is looking for a Client Service Representative.

Key Responsibilities

• Field incoming emails and phone calls from prospective and existing clients regarding pricing, billing, and product information
• Manage membership applications and account setup, transitioning clients to the Sales Development Representative
• Collaborate with colleagues on client interactions and ensure proper follow-up using Salesforce

Required Qualifications

• Previous experience in customer service in a fast-paced environment
• Strong organizational, time management, and multi-tasking skills
• Ability to work under time constraints and meet deadlines
• BA/BS degree or international equivalent preferred
• Proficiency with Salesforce.com preferred