Client Service Representative

Job Summary

A company is looking for a Client Service Representative who will provide excellent client service to members and act as the main point of contact for inquiries and issues.

Key Responsibilities

• Act as the liaison between clients/brokers and internal departments regarding benefit plans
• Deliver client complaints to relevant departments and follow up on claim issues
• Foster relationships with internal teams and assist in the renewal of existing cases

Required Qualifications

• High School Diploma or GED required; college degree preferred
• 1 to 3 years of Medical Claims experience required
• Experience with Microsoft Office applications is required
• Experience with RIMS Claim Processing System preferred
• Experience with web-based applications required