Client Service Specialist

Job Summary

A company is looking for a Client Service Specialist: Lending Solutions.

Key Responsibilities

• Troubleshoot platform errors and configuration issues while advising clients on product features
• Provide in-depth education and assistance on product functionality and technical architecture
• Communicate effectively with clients and internal teams to ensure timely support and feedback

Required Qualifications

• Bachelor's degree required; concentration in Finance, Accounting, or Computer Science is a plus
• Basic SQL knowledge
• Exposure to the financial industry, banking, lending, or capital markets is a plus
• Strong customer service skills and eagerness to grow within a dynamic team
• Superb analytical skills and persistence in technical troubleshooting