Client Service Specialist

Job Summary

A company is looking for a Client Service Specialist.

Key Responsibilities:

• Handle renewal lifecycle activities, including initiating process workflows, handling client audit notifications, and conducting account activity research
• Review client benefits, evaluate renewal plan premiums, and propose alternative benefit options to clients
• Procure group renewals by identifying the need for renewal documents, drafting renewal requests, and communicating effectively with external partners

Required Qualifications, Training, and Education:

• Strong organizational and time-management skills
• In-depth knowledge of internal resources
• Minimum 2 years of working experience
• Current life and health insurance license required
• Bachelor's Degree preferred