Client Service Support II

Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Fri, Apr 12, 2024

Job Summary

A company is looking for a Client Service Support II in Northern California.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues over phone and email
  • Facilitate the sample to report process for healthcare providers and patients
  • Collaborate with various departments to ensure client satisfaction

Required Qualifications:
  • 1+ year experience in a client-facing role
  • Experience with Google Apps, Mac OS X, and CRM applications
  • Industry experience in biotech, life sciences, or healthcare is a plus
  • Experience with Salesforce reporting or Tableau is a plus
  • Experience in a customer-obsessed company

COMPLETE JOB DESCRIPTION

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