Client Service Support III

Location: Remote
Compensation: Salary
Staff Reviewed: Mon, Jun 03, 2024
This job expires in: 19 days

Job Summary

A company is looking for a Client Service Support III

Key Responsibilities:
  • Respond accurately to customer inquiries over the phone or email
  • Facilitate clients through the sample to report process
  • Address client questions, feedback, and order delays in a timely manner

Required Qualifications:
  • 1+ years experience in a client-facing role with a customer-focused company
  • Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce
  • Industry experience in biotech, life sciences, and/or health care is a plus
  • Experience with reporting in Salesforce or Tableau is a plus

COMPLETE JOB DESCRIPTION

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