Client Services Analyst

Job Summary

A company is looking for a Client Services Analyst to provide front-line support to clients and carriers.

Key Responsibilities

• Serve as primary contact for client and carrier inquiries, resolving issues within defined SLAs
• Deliver system training to drive adoption and reduce repeat inquiries
• Process carrier payments accurately and on time, ensuring compliance with funding schedules

Required Qualifications

• Bachelor's degree preferred in Logistics, Supply Chain, Business, or related field
• 1-3 years of professional experience; transportation or carrier experience is a plus
• Strong Excel and Microsoft Office skills