Client Services Analyst

Job Summary

Analyzing electronic client files, the full-time Client Services Analyst will maintain data accuracy for enrollments and terminations while responding to client inquiries and managing discrepancies remotely.

Key responsibilities

• Analyze and post electronic client files, including imports and exports, ensuring accuracy in processing
• Resolve discrepancies and complete audits in a timely manner, documenting processes and updates
• Communicate with insurance carriers and clients to address service questions and maintain eligibility data

Required qualifications

• Bachelor's Degree preferred
• Experience in Health and Wellness Benefit Administration
• Proficiency in Microsoft Excel