Client Services Associate

Job Summary

A company is looking for a Client Services Associate I to support clients and account managers in navigating inquiries and issues.

Key Responsibilities

• Manage individual case load to ensure timely responses to requests
• Analyze information to determine necessary client changes and address enrollment or eligibility questions
• Collaborate with internal and external partners to resolve client/member issues and improve processes

Required Qualifications

• 2+ years of Member or Client Service experience
• 5 years of related pharmacy work experience preferred
• Strong organizational and multi-tasking skills
• Pharmacy/Healthcare related experience preferred
• Two years of college preferred