Client Services Associate

Job Summary

Providing administrative and client support functions, the full-time Client Services Associate will assist clients with inquiries, coordinate meetings, and maintain account information in a fully remote environment.

Key responsibilities

• Support Client Service Managers and account teams with day-to-day client service activities
• Communicate with clients through various channels and assist with requests related to their accounts and projects
• Update and maintain client account information and prepare relevant reports and materials

Required qualifications

• Bachelor's degree preferred or equivalent combination of education and relevant experience
• Prior experience in client services, customer service, or account coordination preferred
• Proficient in Microsoft Office Suite, including Excel, Word, and Outlook
• Strong organizational skills with the ability to manage multiple projects and deadlines
• Familiarity with digital marketing or client account management is a plus