Client Services Coordinator

Job Summary

A company is looking for a Client Services Coordinator to assist clients navigating complex healthcare systems.

Key Responsibilities

• Proactively support and assess clients' care needs through direct communication
• Collaborate with clinicians and researchers to deliver optimal care solutions
• Facilitate scheduling and billing support, ensuring comprehensive follow-up on client meetings

Required Qualifications

• 1+ year of professional care coordination experience in a complex environment
• Concierge level customer service experience
• High versatility in a multitasking, fast-paced role
• Strong ethical standards and ability to handle confidential information
• College graduate strongly preferred (BA or BS)