Client Services Coordinator

Job Summary

To support a growing client services team, the part-time Client Services Coordinator will manage intake conversations, articulate the curriculum, and strengthen relationships with families and educational partners, preferably working remotely from New York, Austin, Dallas, Chicago, or Los Angeles.

Key Responsibilities

• Handle prospective family intake conversations with sophistication
• Present The Ladder Method curriculum and coaching model clearly and confidently
• Build and maintain trusted relationships with school counselors and administrators

Required Qualifications

• 3+ years of experience in education, admissions, client services, or relationship-driven leadership roles
• Understanding of the K-12 educational landscape
• Familiarity with ADHD and executive functioning challenges
• Experience managing high-touch relationships
• Experience with CRM systems, preferably HubSpot