Client Services Coordinator
Job Summary
Providing essential support to clients navigating complex healthcare systems, the remote Client Services Coordinator will coordinate client engagements, deliver high-touch service, and collaborate with clinicians to ensure optimal care outcomes.
Key responsibilities
- Deliver a seamless experience for clients managing serious medical conditions
- Coordinate details of client engagements, including appointments and follow-up actions
- Build trusted relationships with clients through personalized, concierge-level service
Required qualifications
- 1+ year of professional care coordination experience in a complex environment
- Demonstrated ability to provide concierge-level customer service
- Exceptional written and verbal communication skills
- High versatility and ability to thrive in a fast-paced environment
- Strong comfort with technology and ability to learn new tools quickly
Complete Job Description
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