Client Services Manager

Job Summary

A company is looking for a Client Services Manager.

Key Responsibilities

• Act as the primary owner of day-to-day client relationships
• Manage client expectations and ensure timely project updates and issue resolution
• Lead implementation of new clients and services, and manage annual benefits open enrollment processes

Required Qualifications

• 3-5 years of benefits administration or employee benefits industry experience (10 years preferred)
• 3-5 years of direct client management experience
• Proficiency with benefits systems and/or HRIS
• Experience using project management tools
• Strong proficiency with Microsoft Office (Word, Excel, PowerPoint)