Client Services Operations Analyst

Job Summary

Working remotely on a full-time basis, the Client Services Operations Analyst will interact with multiple departments to manage billing operations, analyze reports, and prepare presentations to support operational improvements.

Key responsibilities

• Monitor and analyze reports and metrics to identify trends and communicate findings
• Collaborate with leadership and various departments to implement action plans and resolve issues
• Assist in new start implementations and provide support for multiple client contracts and locations

Required qualifications

• High school diploma or GED equivalent required; college coursework is highly desirable
• A minimum of two years of experience in a related leadership or analytical role
• Prior experience in a medical office and familiarity with billing operations preferred
• Proficiency in Microsoft O365 or Microsoft Office Suite
• Strong analytical skills with the ability to interpret financial information and reports