Client Services Representative

Job Summary

A company is looking for a Client Services Representative.

Key Responsibilities:

• Troubleshoot and resolve technical hardware and software issues
• Log all help desk interactions and maintain support infrastructure
• Provide product training and demonstrations to end users

Required Qualifications:

• Minimum of one year customer service work experience
• High School Diploma or equivalent, college degree preferred
• Knowledge of basic computer components and operating systems
• Understanding of the payment industry and PCI preferred
• Proficiency in Microsoft Office and/or Google Workspace