Client Services Representative

Job Summary

A company is looking for a Client Services Representative responsible for maintaining client records and providing customer service.

Key Responsibilities

• Handle initial client inquiries and manage help desk tickets
• Communicate with clients and team members through various channels
• Record details of communications and ensure compliance with data protection requirements

Required Qualifications

• High School Diploma or GED required
• Zero (0) plus years of related experience
• Experience using Microsoft Outlook and Teams preferred
• Ability to work flexible hours and overtime when needed
• Proficient in the use of Word, Excel, Outlook, and PowerPoint