Client Services Representative

Job Summary

A company is looking for a Client Services Representative to provide front line support operations for clients and sales partners.

Key Responsibilities

• Troubleshoot, diagnose, and resolve technical hardware and software issues
• Log help desk interactions and maintain support infrastructure and documentation
• Perform product training and maintain constructive relationships with clients

Required Qualifications

• Minimum of one (1) year customer service work experience
• High School Diploma or equivalent required; college degree preferred
• Proficient in Microsoft Office and/or Google Workspace
• High level understanding of basic computer components and operating systems
• Flexible and eager to learn and work on diverse tasks as needed