Client Services Senior Representative
Job Summary
A company is looking for a Client Services Senior Representative in the United States (Remote).
Key Responsibilities:
- Responding to complicated client inquiries and providing detailed analysis
- Analyzing escalations to identify drivers and root causes
- Weekly analysis of trending reports for management
Required Qualifications:
- Bachelor's Degree in Business or Health Care preferred
- Minimum 3 years of experience in client relations or similar position in healthcare industry
- Proficient understanding of Hospital Revenue Cycle Services
- Proficient data entry and typing skills
- Ability to work in a call center environment with headset
COMPLETE JOB DESCRIPTION
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