Client Services Specialist

Job Summary

A company is looking for a Client Services Coordinator to provide administrative support in client-facing operations.

Key Responsibilities

• Manage inbound/outbound calls and emails, including scheduling client conference calls
• Oversee daily intake processes and maintain accurate client and case details in CRM and internal systems
• Support Collection Staff with settlement offers and assist with onboarding new clients

Required Qualifications

• 1-3 years of administrative or client service experience
• Proficiency with Microsoft Office or Google Workspace; familiarity with CRM tools is a plus
• Experience in collections or financial services is beneficial but not required
• Ability to manage multiple tasks and maintain consistency under pressure
• Strong attention to detail and ability to follow instructions precisely