Client Services Specialist

Job Summary

A company is looking for a Client Services Specialist to optimize revenue cycle management processes and support client teams.

Key Responsibilities

• Act as the primary revenue cycle support contact for clients and operational teams
• Monitor work queues and reports to identify trends and suggest process improvements
• Coordinate client deliverables and assist in onboarding and daily activities

Required Qualifications

• 1-3 years of experience in healthcare revenue cycle management and/or customer support preferred
• Proficient in Microsoft Office products (Excel, Word, Outlook, PowerPoint)
• Understanding of claim lifecycle concepts, including edits, denials, and medical necessity
• Experience with various software and platforms related to revenue cycle management