Client Services Specialist

Job Summary

A company is looking for a Client Services Specialist who will act as a liaison between clients, Litigation Operations, and Attorneys.

Key Responsibilities

• Monitor and complete client-site messages and tasks, updating cases in internal and client systems
• Manage document processes and communicate with clients and internal departments
• Monitor loan portfolios and attend client performance calls while keeping managers informed of issues

Required Qualifications, Training, and Education

• Associate Degree or equivalent professional experience
• Prior knowledge of foreclosure processes
• Proficiency in Microsoft Office products and various client sites
• Ability to multitask and prioritize competing tasks
• Self-starter with the ability to function with minimal supervision