Client Services Specialist

Job Summary

As a full-time remote Client Services Specialist, the successful candidate will manage client communications, oversee onboarding processes, and ensure accurate order fulfillment while providing exceptional support to legal clients.

Key responsibilities:

• Serve as the primary email contact for new and existing clients, ensuring timely, accurate responses
• Onboard new clients and users into Lexitas systems and introduce them to the online client portal
• Manage data entry tasks, including job orders, new attorney/firm profiles, and client preferences

Required qualifications:

• High school diploma or equivalent required
• 1+ year experience in litigation services, legal support, or a customer service role
• Understanding of HIPAA compliance is preferred but can be trained
• Proficiency in Microsoft Outlook, Word, and standard office tools
• Reliable attendance and strong work ethic