Client Services Specialist

Job Summary

Providing exceptional client support, the full-time Client Services Specialist will manage client accounts, assist with payroll inquiries, and ensure a positive customer experience while working remotely.

Key responsibilities

• Manage a client list and provide exceptional customer service
• Research and resolve client inquiries, assisting with payroll support
• Document all customer interactions in the CRM system and facilitate cross-departmental communication

Required qualifications

• Associates degree required; Bachelor's degree preferred or equivalent experience
• Strong interpersonal and customer service skills
• Excellent time management skills with the ability to prioritize tasks
• SaaS experience preferred
• Ability to learn technology quickly through instruction and self-training