Client Services Specialist, ACA

Job Summary

Serving as the key point of contact for assigned clients, the full-time remote Client Services Specialist, ACA will manage the annual Affordable Care Act reporting process, ensuring timely communication and service delivery while maintaining strong client relationships.

Key Responsibilities:

• Develop and maintain effective working relationships with clients and team members
• Manage client accounts to ensure timely receipt of necessary records and information
• Communicate effectively with clients and team members, resolving issues as they arise

Required Qualifications:

• College degree and/or 2-4 years of client-facing work experience with a focus on customer service
• At least 2 years of relevant experience
• Proficiency in Microsoft Office, particularly Excel
• Strong interpersonal skills and the ability to manage multiple priorities
• Current knowledge of benefit laws and regulations, especially related to the Affordable Care Act