Client Services Specialist Customer Success Specialist

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Mar 26, 2024
This job expires in: 7 days

Job Summary

A company is looking for a Client Services Specialist.

Key Responsibilities:
  • Provide exceptional customer service over various communication channels
  • Analyze customer problems and provide timely solutions
  • Coordinate with internal teams to ensure customer needs are met efficiently

Required Qualifications:
  • 2+ years of customer service experience
  • Ability to handle time-sensitive client inquiries
  • Ability to work in the Eastern Time Zone
  • Knowledge of Excel and AML compliance regulations is a plus
  • Experience in trading, payment processing, or cryptocurrency is beneficial

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