Client Services Support Representative

Job Summary

Providing essential clerical support for Collections/Recovery Services, the full-time Client Services Operations Support Representative II will efficiently handle high-volume tasks such as data entry, document processing, and client communication in a remote setting.

Key Responsibilities

• Applies knowledge of company and client-specific processes to complete clerical tasks
• Follows defined procedures for routine tasks and adapts to changes as necessary
• Manages inbound client calls and performs basic data entry into the collection system

Required Qualifications

• High school diploma or GED is required
• Minimum of 2 years relevant office clerical support experience
• Ability to perform basic tasks in Microsoft Excel and Word independently
• Demonstrated experience with general office equipment
• Solid customer service skills with the ability to manage busy phone lines