Client Solutions Manager

Job Summary

Serving as the primary strategic and operational point of contact for clients, the full-time Client Solutions Manager will develop trusted relationships, translate business requirements into actionable solutions, and drive cross-functional collaboration to ensure successful technology delivery in a hybrid work environment.

Key responsibilities

• Develop and maintain trusted advisor relationships with key client stakeholders to enhance client satisfaction and retention
• Elicit, analyze, and document business requirements to ensure alignment between client objectives and technology solutions
• Facilitate communication between clients and internal teams, driving collaboration to resolve issues and execute initiatives effectively

Required qualifications

• 7-10+ years of experience in solutions consulting, sales engineering, or technical account management
• Experience in an agency or client services environment managing multiple clients or complex accounts
• Deep familiarity with data ecosystems, integrations, APIs, or marketing platforms
• Experience leading client-facing demos, pitches, or solution presentations
• Ability to communicate effectively with both technical and business audiences