Client Strategic Lead

Job Summary

A company is looking for a Client Strategic Lead to maximize strategic value and revenue potential of key client relationships.

Key Responsibilities

• Serve as the strategic contact for 2-3 key accounts, developing an understanding of their business objectives and growth priorities
• Drive revenue growth through upselling, cross-selling, and identification of new project opportunities
• Ensure exceptional client satisfaction and maintain target renewal rates across assigned accounts

Required Qualifications

• 10+ years of strategic account management experience at digital agencies or consulting firms
• Proven track record of growing existing accounts and achieving retention targets above 85%
• Experience managing relationships with enterprise-level technology companies
• Strong business acumen with the ability to understand complex client business models and objectives
• Background in digital transformation, experience design, or emerging technology services is preferred