Client Strategic Lead

Job Summary

A company is looking for a Client Strategic Lead to maximize strategic value and revenue potential for key client relationships.

Key Responsibilities

• Develop and execute growth plans for 2-3 strategic accounts, focusing on retention and revenue optimization
• Drive revenue growth through upselling and cross-selling while collaborating with clients on strategic planning
• Build strong relationships across client organizations and ensure exceptional client satisfaction and retention

Required Qualifications

• 10+ years of strategic account management experience at digital agencies or consulting firms
• Proven track record of growing existing accounts and achieving retention targets above 85%
• Experience managing relationships with enterprise-level technology companies
• Strong business acumen with the ability to understand complex client business models
• Background in digital transformation, experience design, or emerging technology services is preferred