Client Strategy Associate

Job Summary

A company is looking for a Client Strategy Associate to support client strategy processes and enhance client satisfaction.

Key Responsibilities

• Support executive business reviews and client check-ins through scheduling, preparation, data analysis, and follow-up
• Monitor client health trends and identify risks or opportunities using dashboards and reports
• Collaborate with cross-functional teams to resolve client issues and ensure a cohesive client experience

Required Qualifications

• 3-5 years of experience in client success, account coordination, or service delivery roles
• Experience in MSP, SaaS, or professional services environments
• Familiarity with CRM and/or PSA tools
• Strong organizational skills and experience managing recurring workflows
• A service-oriented mindset with the ability to work under pressure