Client Strategy Manager

Job Summary

A company is looking for a Client Strategy Manager to oversee strategic partnerships with enterprise clients, focusing on retention, satisfaction, and growth.

Key Responsibilities

• Drive retention, satisfaction, and expansion outcomes through strategic planning and execution
• Manage executive partnerships and stakeholder relationships, leading strategic meetings and aligning priorities
• Monitor client health and coordinate cross-functional teams to ensure successful delivery and risk management

Required Qualifications

• 7+ years of experience in Client Success, Account Management, or Healthcare Consulting, with 3+ years supporting enterprise clients
• Proven track record of improving client retention and satisfaction while identifying expansion opportunities
• Experience leading executive communications and facilitating strategic meetings
• Strong cross-functional leadership skills with the ability to influence and drive progress
• Healthcare experience, including familiarity with healthcare delivery operations and technology