Client Strategy Operations Manager

Job Summary

To support a growing client base, the full-time Manager, Client Strategy & Operations will define and implement the client delivery engine, set cross-functional priorities, and shape the post-sale client lifecycle, all while working remotely.

Key responsibilities

• Define the architecture for client delivery and build forecasting models for member activation and revenue
• Collaborate with cross-functional teams to align on client reporting and measure the impact of marketing strategies
• Identify opportunities for expanding client relationships and optimize post-sale communication strategies

Required qualifications

• Passion for delivering high-quality care and improving patients' lives
• Strong data fluency and analytical skills
• Fluency in using AI for innovation and problem-solving
• 3-6 years of experience in consulting, investment banking, strategy, or operations at high-growth companies
• Prior experience in the healthcare sector is preferred