Client Success Advisor

Job Summary

A company is looking for a Client Success Advisor to manage client relationships and drive account growth.

Key Responsibilities

• Manage a portfolio of high-value client accounts and conduct structured client touchpoints
• Identify and close expansion opportunities within existing accounts while monitoring client consumption
• Lead monthly client review meetings and coordinate with delivery, support, and development teams on larger engagements

Required Qualifications

• 4+ years of experience managing client relationships in a B2B services or agency environment
• Strong experience with WordPress and web technology services
• Demonstrated ability to identify and close account expansion opportunities
• Comfortable with direct commercial conversations regarding pricing and scope
• Ability to work across teams and manage relationships effectively in a remote setting