Client Success Advocate

Job Summary

A company is looking for a Client Success Advocate - Relationship Manager II.

Key Responsibilities

• Manage high-level client relationships and ensure client satisfaction
• Serve as the primary contact for clients during service delivery and identify new business opportunities
• Oversee project operations, vendor management, and implement continuous improvement initiatives

Required Qualifications

• Bachelor's or Master's degree in Business, Computer Science, Information Systems, or equivalent experience
• Experience in mortgage banking or banking technology is preferred
• Proven track record in client relationship management and service delivery
• Strong understanding of financial and strategic business aspects
• Experience in a 24x7 client support environment