Client Success Advocate

Job Summary

A company is looking for a Client Success Advocate.

Key Responsibilities:

• Manage customer support inquiries and provide timely and helpful responses
• Assist the sales team by triaging applications, following up with leads, and scheduling calls
• Support clients by providing encouragement, managing FAQs, and assisting with tech support

Required Qualifications:

• Experience working with online businesses or digital marketing teams
• Comfortable with social media platforms and tech-savvy
• Strong organizational skills and ability to meet deadlines
• Previous experience in client/customer/sales team support preferred
• Strategic insight into community-building processes and sustainable growth