Client Success Associate

Job Summary

To support a growing practice, the remote Client Success Associate will manage client engagement and retention activities for senior executives in the EMEA region, coordinating events and ensuring seamless communication between clients and internal teams on a contract basis.

Key responsibilities:

• Partner with Account Managers to support senior executive clients in engagement and retention activities
• Coordinate and manage event outreach, executive planning sessions, and client calls
• Track and manage client engagement activities, ensuring timely follow-up and execution of commitments

Required qualifications:

• Bachelor's degree or equivalent work experience in business, economics, or a related field
• 1-3 years of experience in client success, account coordination, or project management
• Experience managing multiple projects and stakeholders in a fast-paced environment
• Demonstrated ability to work independently in a remote setting
• Familiarity with Salesforce or CRM systems is a plus