Client Success Coach

Job Summary

Seeking a full-time Client Success Coach to work remotely, who will manage client onboarding, conduct coaching calls, and engage with students to ensure accountability and motivation during their learning journey.

Key responsibilities

• Conduct daily onboarding and check-in coaching calls to support and motivate students
• Engage with clients through messaging and weekly group coaching calls to address questions and monitor progress
• Innovate and produce new training materials and manage daily reporting across multiple communication channels

Required qualifications

• Fluent, accent-neutral English speaker with strong communication skills
• Experience in coaching, mentoring, or sales, with a passion for helping others
• Familiarity with tools like Loom, ActiveCampaign, Slack, and GSuite, or a willingness to learn quickly
• Ability to thrive in a fast-paced environment, managing multiple clients and adapting to changing priorities
• Commitment to long-term growth within the company (3+ years)