Client Success Coordinator

Job Summary

A company is looking for a Client Success Coordinator to manage client relationships and drive success through effective implementation and support of solutions.

Key Responsibilities

• Act as the main point of contact for clients regarding implementation, training, and ongoing support
• Conduct proactive business reviews and outreach to enhance client satisfaction and retention
• Collaborate with internal teams to resolve client challenges and manage escalations

Required Qualifications

• Bachelor's degree or equivalent work experience
• At least 1 year of experience in sales, implementation, support, or product management related to a SaaS product
• Proficiency in Microsoft Office, particularly advanced Excel skills
• Experience in organizing, prioritizing, and managing a high workload
• Demonstrated analytical abilities